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“空怒族” 一腔愤怒发泄到地勤人员 中国花费巨资建设的现代化机场 少于50%的飞机准点。 空怒族的行为让地勤人员不敢广播延迟，上个月在北京国际机场，只有18%的飞机准时。这个记录是世界上最差的大型机场准点记录之一。在中国，没有任何一个机场达到50%以上飞机准点。糟糕的准点率导致过去2个月，至少个8个大型的 “空怒族”在机场暴动，至少2个地勤人员被攻击。 7月18日，南昌机场，飞机被延迟起飞7个小时，约30个候机人士冲过了机场警戒线。上个月在上海机场，“空怒族”扯掉了一个地勤人员的名牌，2个地勤人员在冲突中受伤。6月底，一名小学教师踢刘薇薇打了一名国航地勤人员，因为在等待期间没有任何食物和水。3月期间，一名在香港工作的英国商人说，“空怒族”在机场爆发的时候，其他候机人员给予他们掌声。 港龙航空说每周至少有3个航班延迟，有“空怒族”和员工冲突。港龙开始培训员工咏春。 中国的航空路线都被空军管制，越来越多的民航路线实际上是十分拥堵的。恶劣天气也经常影响。  很多外资企业考虑离开北京，因为航空交通到底和离开北京太困难了。 原文 http://www.smh.com.au/travel/tra ... 20130729-2qtjs.html Beijing: Violent attacks have erupted at airports across China, with passengers venting their rage on hapless staff over a summer of grinding delays. China has spent billions on building some of the largest and most modern airports in the world, but, much to everyone's embarrassment, it seems unable to get planes to fly between them on time. The situation at China's airports is now so volatile that staff have been told not to announce any major delays. Last month, only 18 per cent of the 22,000 flights out of Beijing's Capital airport departed on schedule, according to the aviation research company FlightStats, making it the world's worst major airport for punctuality. Not one Chinese airport managed to get even half of its flights to leave on time. The delays have seen mobs of angry passengers mount at least eight large protests at departure gates in the past two months, during two of which staff were attacked. There is even a new Chinese phrase for the rampaging hordes: the "kong nu zu", or "air rage tribe". Advertisement On Thursday July 18, more than 30 passengers broke through security and stormed the runway at Nanchang airport after being delayed for seven hours by bad weather. The weekend before, passengers in Shanghai tried to rip off an attendant's name badge before hitting her. In the subsequent fracas, two airport staff were injured and three passengers arrested. "The passengers were very emotional and unstable," Ni Xuying, one of the injured employees, told state television. At the end of June, a primary school teacher lost control when her flight from Wenzhou to Beijing was cancelled, slapping and kicking an Air China attendant to the ground. "I waited there for such a long time. Nobody served me a bottle of water or a piece of cake or anything," Liu Weiwei said in her defence. In March, Graham Fewkes, a British businessman based in Hong Kong, told the South China Morning Post he had witnessed cheers when a passenger assaulted a stewardess on a delayed flight to the island of Sanya. "The other passengers were applauding as the man was hitting her," he said. Hong Kong Airlines last year said it had an average of three incidents involving disruptive passengers every week and has introduced training in wing chun, a form of kung fu, for its cabin crew. The situation at China's airports is now so volatile that staff have been told not to announce any major delays. The problems have been caused by a sudden surge in air traffic, flowing into skies that are tightly controlled by the People's Liberation Army. With only a few permitted routes, issues such as bad weather often force airlines to hold back flights rather than divert them. The heavy delays are exacting an economic cost. Marco Pearman-Parish at Corporation China, a consultancy that helps companies establish a presence in China, said some 60 per cent of his clients at a recent meeting were considering moving their operations away from Beijing because of the constant problems at the airport. "The delays are making it impossible to do business," he said. The Telegraph, London |
