前段时间去申请NSW Energy Rebate $180,被拒了,信里说: If you received FTB payments for the 2019-2020 financial year, Services Australia may not yet have reconciled the payments with your 2019-2020 household income and tax information from the Australia Tax Office. Once the reconciliation is complete, Services Australia will send you a letter referenced ‘About your Family Tax Benefits 2019-2020’. You will only qualify for the rebate once you receive this letter from Services Australia. 我们之后去问Centrelink,里面的员工说因为我们上一年报税的收入和之前提供给Centrelink的预估收入数字不一样,有变化,他们需要balance FTB,完成后才能发给我们这个信函。 后来我们一直去催Centrelink,但他们都表示还没完成。主要是这个$180 Rebate截止日期是6月初,如果Centrelink无法在6月初完成,那我们岂不是白白丧失Claim的权利了? 请问这个问题怎么解决啊?如果真的来不及申请,我们可以去投诉Centrelink吗? 谢谢~ |