Castle Hill美资公司招FULL TIMECustomer Service Representatives

rainywangyao

现在工作的公司部门最近在招人，公司在castle hill, 职位要求如下：
An exciting opportunity exists for motivated team players to join our join our busy inbound call centre team. These roles will require you to manage customer enquiries & orders, coach/assist customers with on-line enquiries, provide product & promotion information, daily administration, provide Business Centre support and work as part of a team to deliver friendly, professional, efficient and timely service.
To be successful in this role you will be able to demonstrate your;
 Quality call centre customer service experience with a background in training/coaching customers with on-line services being an advantage.
 Proven sales records with an ability to achieve targets & goals (team & individual), cross sell, up sell and customer retention experience.
 Excellent communication skills with bi-lingual language skills, particularly in English/Chinese (Mandarin) being an advantage.
 Good time management, problem solving and analytical skills.
 Basic computer skills (Excel advantage), an eye for detail and ability to work in a busy call centre environment.
These positions are full time (37.5 hours per week) rostered across Monday to Friday with occasional rostered work on a Saturday morning. A competitive salary will be paid to the successful applicants.
有兴趣的同学请在3月21日前把简历发给我 rainywangyao@hotmail.com
谢谢！