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原帖由 redhotliu 于 2011-10-5 09:39 发表 
LZ just ask GST claim Questions. and I answered it.
The invoice questions should be passed to Dep head for approval. They have to figure out if UPS charges to wrong entity as they are original con ...
Of course you know what's wrong with your last answer coz you've clearly improved on your last two posts.
I am glad to see the changes though.
(paopaobing(32))
In case if you really want to know what's wrong with your previous post. I hope this may help you with your writing manner.
1. Upper cases normally means you are upset or criticizing. You typed all your answer in upper case but not in this one.
2. Try to use long sentences especially when you want to show your respect to others.
Try to avoid using imperative sentences (normally sentences started with a verb)
Sentence like this one below will make people feel very uncomfortable because the short and imperative sentences make it sound like an command or an exhortation.
"Read my answer carefully please."
Hint: Adding a "please" at the end doesn't really make it sound polite.
I have a customer who often misread my emails. I always say "please let me explain it again properly" and explain the same thing with different wording.
One day she responded "Dear xxx, your explanation as always is not atfault - more so my understanding. Really appreciate your patient!".
You will feel rewarded and respected.
If you want to make sure other people understood you correctly, re-phrasing and double confirming will greatly reduce misunderstanding.
This is a very good communication manner encouraged in many large international corporates.
3. Don't judge people with your prejudice.
How do you know Yesido is not a department head?
How do you know she is not a newly designated department head who is simply not familiar with that little bit of details?
How do you know it's not her job to figure out the trading terms?
Believe me. There are lots of "Crouching Tigers and Hidden Dragons" in this forum as far as i know of.
Don't let you pride blind yourself.
4. Be nice!
Let's just assume Yesido is a new starter in her accounting career.
Knowing the solution for this GST loss issue is definitely a plus for her career.
In case her manager asked her opinion, if she knew the answer, her manager will have a "knowledgeable" impression on her.
If her company is often imports parcels under DDP term, realizing the cost saving opportunity could be a critical career chance for a new starter in case no one else want to look into this issue.
Initializing this cross-departments plus inter-company "GST loss saving project" is a chance to show her attributes as self-motivated, effective cross departments coordination and attention to detail.
At least, this is how a smart leader sees.
P.S. "Just do your job and don't worry about others" is not a positive career attitude.
Hope all this typing helps!
(paopaobing(32))
[ 本帖最后由 乘物以游心 于 2011-10-5 22:08 编辑 ] |
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