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ADSL/ADSL2+ Relocation
To change your ADSL location please use the change of location form under the Your Account section.
Relocation includes:
1. Change of service address (even if the service telephone number does not change)
2. Change of telephone number (even if the service address does not change)
The relocation fee is made up of two separate Telstra fees (disconnection and reconnection) up to $175 depending on the type of service and status of contract period.
Relocation special case1:
If you are applying to relocate your TPG SOUL ADSL2+ service to an area where TPG SOUL ADSL2+ is not available you have 2 options:
1. change to a TPG SOUL ADSL plan (with applicable charges and contract restart)
2. cancel TPG SOUL ADSL2+ service (paying out the remainder of their Minimum Contract Term up to $350)
Relocation special case2:
If you are applying to relocate or reconnect your service during the Minimum Contract Term and TPG SOUL determines that neither ADSL nor ADSL2+ are able to be provisioned at the new address/telephone number, your service will be cancelled and remaining portion of the Minimum Contract Term will be charged up to a maximum of $60.
TPG SOUL Internet cannot guarantee the availability of ADSL or ADSL2+ at any location; however TPG SOUL can test for availability on active phone numbers upon a customer’s request. |
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小脚丫你慢慢长 每周更新脚丫靓照和精彩故事！ (2011-12-8) darlingxie 
发表于 2010-6-22 12:55
发表于 2010-6-22 18:57
