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Advice From Employers
Employer's respond to common issues raised by students.
Age
Q: Hi, I'm a mature student studying my Bachelors at Adelaide. I'm worried that my age will prevent me from gaining employment. Should I hide my age? If so, how?
"Definitely not. As in all walks of life, there are work environments that are made for different individuals, so find the ones that suit you. Instead of worrying about your age, concentrate on the life skills that you bring to a workplace that the normal 20 something grad won't have. It's also good to consider employers who have some flexibility in how they manage their grads, the larger the grad intake the less flexibility which means less ability to utilise your life skills."
Peg Miller ~ Relationship Manager - Students, Educators & Employers ~ Institute of Chartered Accountants
"No, do not hide your age. Honesty is the best policy and you would be surprised how many employers value the life experience and work ethic of a mature age student. By hiding your age it means it is something you are embarrassed of, and you shouldn't be! You bring a wealth of knowledge to the table and it will always come out in the end anyway."
Emma Kilcoyne ~ Candidate Manager Executive Finance ~Talent2
"An indication of your age, or better still your life experience, will be evident from your resume, so don't try to hide it.
As well as the relevant qualification, an employer is looking for people who have communication skills to work with other staff effectively in a variety of team situations.
Highlight your skills with examples of how you worked and co-operated with other students during your studies, for example, on the completion of group assignments. This also highlights you problem solving, logical thinking skills as well as showing a focus on completing tasks on time - all valuable and sought after skills in any employee."
Ann Gardiner~Senior Consultant (HRM)~Auditor-General's Department
Degree
Q: I'm a bit concerned about my grade point average... I've only got a pass. What should I write on my resume?
"From our perspective, it's not necessarily important to write your actual grade point average on your resume - just highlight that you successfully completely the year and/or course.
We will however see your results on your academic transcripts (which most employers will ask you to submit as part of your application) but your resume is the first thing most people will read and that's your opportunity to up-sell your other attributes, work experience and overall employability!"
Cathy Riach~Recruitment Manager~BAE Systems Australia
"Some organisations do not ask for your academic transcript so I suggest you leave it off until they ask for it. You may also find that organisations whilst screening applicants will be weighing the applications based on 60% on the grade point average, the other 40% on your extra curricular activities such as leadership, community involvement or work experience etc. They are looking for someone who is the whole package, so consider what you can do to make your resume look impressive outside of your GPA."
Emma Kilcoyne~Candidate Manager Executive Finance~Talent2
Limited Work Experience
Q: my limited work experience doesn't relate to the job I want to do. How can I make this experience relevant?
"Focus on what you DO have! Be positive. Draw the key criteria on the role back to what you have done in your work experience. If you were serving customers at McDonalds while you were studying, talk about your ability to multi-task, to cope with stressful situations and to provide excellent customer service. Talk about your willingness to learn and the character traits and work ethic you have that can relate to the new job."
Emma Kilcoyne~Candidate Manager Executive Finance~Talent2
"It doesn't really matter where your work experience takes place, you will have had to speak with customers or colleagues in difficult situations, manage the ebb and flow of customers/clients needs against the back room work of stocking shelves or something similar. You might even have suggested a simple improvement to a work process. These are all valuable experiences and can be used as examples to demonstrate the generic skills that employers are looking for like time management, communication and problem solving skills."
Peg Miller~Relationship Manager - Students, Employers & Educators~Institute of Chartered Accountants
No work Experience
Q: I hope you can help. I'm applying for jobs but I don't have the experience that most employers require. What should I write on my résumé?
My advice - apply for the jobs that suit you. There's not much point in applying for roles that require substantial experience when you are really most suited for an entry level or graduate position. That's step one!
Step two (when you find a job that really appeals and you are confident you have the skills to do) is to ensure that you present your resume in a way that shows the relevant experience you do have. The mistake most people make is to send a generic resume without considering the actual experience or skills the employer is looking for. To combat that:
ensure your resume is professional and highlights the relevant experience you do have (even if is not exactly what the employer is looking for - transferrable skills and similar or relevant experience is still appealing!)
ensure that your cover letter addresses the key requirements of the vacancy and where you don't have a particular skill, combat it with a positive spin! How? Glad you asked ..... here's an example ...
Requirement: practical skills in budget control
* Your response: oh dear - I haven't done that before!!!
* BUT, your cover letter may say something like ...
'Whilst I don't have budget control experience in the workplace, I have a keen eye for detail, an aptitude for maths and have been exposed to financial budgeting in my home life. I am confident in my abilities in this area but also willing to learn to improve my skills.'
It's not ideally what the employer is looking for BUT it addresses the point in a positive way and providing you meet most of the role's requirements, it's OK to be honest and admit that you're not perfect! As long as you are willing to learn and can demonstrate transferrable skills - you are half way there!"
Cathy Riach~Recruitment Manager~BAE Systems Australia
"Experience required for a position can often be gained indirectly from other situations.
Check the skills required in the position you are applying for.
Think about situations during your study, or of work experience in a different industry, and summarise on your resume the skills which reflect those needed for the position - for example, working in small groups or how you managed your time to meet study deadlines and part-time work commitments."
Ann Gardiner ~Senior Consultant (HRM)~Auditor-General's Department
"Aside from tailoring your resume and cover letter to each job application, one of the best ways to ensure your application is looked at is to make contact with the person responsible for the actual recruitment of the position. Often, when a job is advertised, there is a contact name and number included if you have any queries. Take the initiative and phone this person with some questions already prepared.
During your time on the phone, you can use this opportunity to build rapport with the recruiter, ask about the job and talk through whether your skills and experience might be considered despite not matching the exact job requirements. This will also give you the opportunity to explain your other valuable and relevant skills that can be transferred to the position.
By making phone contact, the recruiter will be able to identify with you more and will therefore be less likely to put your resume on the 'no thanks' pile. They will at least take the time to look at your application and be less likely to rule you out simply based on your previous work experience."
Joanne Sims~Talent Acquisition Associate~GM Holden |
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