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又去看了一下条款,
RETURN & EXCHANGE POLICY
We want your Bio Care experience to be a great one, however we understand that ordering online can be tricky.
If, for whatever reason, you change your mind and wish to return an item you’ve purchased, we have a 30 day return policy. Items can only be returned if they are unopened and unused, with all seals and packaging still in place.
Products can be returned if we have made an error in shipping the goods to you. Products must be returned in original condition.
If there is a defect in the product only noticed upon opening the product, then it may be returned to us for a replacement. Evidence of product defect will be required to ensure the return approval. Please note that notification within 30 days of receipt is required. Returns received after this period will not be accepted.
To organise a return, please contact us.
Unwanted items must be sent along with proof of purchase to the below address:
Attention Customer Service - Returns
BioCare Australia PTY, Ltd
201-205 Kensington Road
West Melbourne VIC 3003
Please include your order number, name, address and reason for the return.
Once we have received the item and your refund has been processed and approved it can take between 2-5 business days for your bank or credit card provider to credit your account.
*Please note: Reimbursement of return delivery costs depends on the condition.
那个连接就是一个email: info@biocareaustralia.com.au
可能还是要写email 才能给退,那个邮费不是应该卖家出?
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