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TIO:
Contact us
Hours
Office hours
Our office hours are 9am to 5.30pm Monday to Friday, Australian Eastern Standard Time (Australian Eastern Daylight Time when daylight savings is in effect)
Complaints and enquiries
Phone
1800 062 058 (Free from landlines, standard rates apply for calls from mobiles). If you call from a mobile you can ask us to call you back.
Use our online complaint form
You can also use this form to update us about your complaint.
Fax
Send our consumer complaint form or a letter to 1800 630 614
Post
Send our consumer complaint form or a letter to
PO Box 276, Collins Street West, VIC 8007
In person
You can lodge a complaint by visiting our office at Level 3, 595 Collins Street, Melbourne. No appointment is necessary.
We are close to public transport. Our office is near Southern Cross Station and trams 30, 31, 109 and 112 stop outside the building.
We have wheelchair access.
Need an interpreter?
Call our hotline and we'll get one for you, or call the Translating and Interpreter Service (TIS) at 131 450.
Have a TTY machine?
Call us on 1800 675 692. You can preview the questions we will ask you on the fax version of our consumer complaint form
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晚秋，MT Lofty (2009-5-8) marzi 
楼主:jtlld
发表于 2014-3-13 12:21
