Woolworths 选择Google 开创新纪元

lingyang

原文：
New era as Woolies switches to Google

    by: Fran Foo
    From: The Australian
    April 16, 2013 12:00AM

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AUSTRALIA'S supermarket behemoth Woolworths will cast Microsoft into the annals of history by switching to Google software wall-to-wall, in a move the internet giant describes as its largest worldwide deal.

The decision has bigger ramifications beyond software as Woolworths will vastly decrease its number of PCs, opting instead for Google-powered hardware such as the Chromebox thin clients and Chromebook laptops.

According to Woolworths chief information officer Daniel Beecham, the company wants to ensure that the technology it offers at work is equal to or better than what its staff use at home.

Feedback from various business units also prompted the need to probe the effectiveness of its IT trade tools.

It will be the end of an era for thousands of employees at Woolworths, where Microsoft products are as common as tills; they will cease using Microsoft Outlook for email, Office for productivity and Excel for spreadsheets. Instead, it will rely on Google's variation of the Microsoft offerings in the form of Google Apps and Google Docs.
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Up to 25,000 staff would be the first to make the move over a 12-month period, Mr Beecham said.

The rollout would be in three tranches -- 15,000 employees, followed by 10,000 workers, and a broader push if the first two phases were successful, Mr Beecham told The Australian.

Woolworths will take a cautious approach to the deployment before deciding if all 200,000 employees should use the Google products, which also include Google+, Drive and Calendar.

"Twenty-five thousand is a pretty substantial piece of work to get right and we're focused on that," Mr Beecham said.

"We have some good partners helping us . . . a business called Cloud Sherpas."

He said Google Apps would include Gmail, Contacts, Calendar, instant messaging, Google+, Drive and YouTube and Google Docs for productivity tools.

Woolworths looked at four areas before opting for Google.

"Simplicity and ease of use of the solution, the support for mobility, activity-based working and bring-your-own-device, security and the overall value proposition," Mr Beecham said.

Woolworths held an "expo of light" for employees to test and experience the systems, he said.

"There was very strong staff feedback about ease of use of the Google solution," Mr Beecham said.

He said Woolworths found that Google was the only proposition that was device-independent for mobility, activity-based working and BYOD.

"All I needed was a browser to be able to work. In our experience, that wasn't the case with the Microsoft solution," Mr Beecham said.

In terms of security, both Google and Microsoft had "excellent propositions", he said.

Mr Beecham declined to reveal the value of the contract, but said Woolworths had struck an agreement that "was right for our business in terms of a good investment that will deliver good value".

"Apps is where we're really hoping to get the power of collaboration going," he said.

Mr Beecham said Google Apps, which has offices in Australia, New Zealand and China, would let workers connect, collaborate and work more effectively as a team "than they've ever been able to in the past".

Woolworths will have its own private YouTube channel, which its leadership team hopes will better disseminate its message.

It would also be a vehicle to feature the best butcher, baker or fish monger in its business, Mr Beecham said.

Last year, Woolworths dumped BlackBerrys for iPhone 5s and gave all its store managers iPads.

lingyang

byr 发表于 2013-4-16 10:39
能否请您简单而客观地对比一下微软网络Outlook和Google Gmail？我不太清楚Outlook到底烂在何处？谢谢！ ...

我觉得企业级的outlook对比gmail还是领先的，特别是和UC的集成，而且MS的install base还是非常巨大的。但是woolies这个case也让人看到了cost control的威力。

微软目前的方案不能够justify所要支付的费用，MS如不改进被GOOG扫地出门是迟早的事情。

粤式烧鸭

lingyang 发表于 2013-4-16 10:48
我觉得企业级的outlook对比gmail还是领先的，特别是和UC的集成，而且MS的install base还是非常巨大的。但 ...

服务和支持是一个档次的吗？比如在亚太的公司，如果在美国半夜出现严重问题，google承诺多少时间让gmail的开发团队直接干预？

当然，你也可以说“不需要啊，可以上论坛请教啊，如果修不好，我可以辞职啊”。

iinet

我关注邮箱就两点:

1. 附件容量大

2. 全文搜索关键字

粤式烧鸭

google走企业路线，完全是全新挑战。有太多问题根本不是google可以解决的。比如chromebook系统，企业内部已经有的应用怎么办？人家就是一个win32程序，怎么继续玩？企业内部windows服务器都换掉？还是不三不四的把核心机密数据传到所谓的cloud上？

而且坦率的说，google现在根本没有触及微软这方面的利益，如果需要，微软一步就让google滚出这个领域：这一领域，微软有众多的专利，请记住，android设备每个都要给微软交钱。

lingyang

粤式烧鸭 发表于 2013-4-16 10:53
服务和支持是一个档次的吗？比如在亚太的公司，如果在美国半夜出现严重问题，google承诺多少时间让gmail ...

这种SLA如果没有基本的保证你觉得woolies敢用google产品嘛？

粤式烧鸭

lingyang 发表于 2013-4-16 11:03
这种SLA如果没有基本的保证你觉得woolies敢用google产品嘛？

我不喜欢假装聪明，对问题中提到的响应时间我不知道就是不知道。你知道吗？你也不知道，只是臆测？

lingyang

粤式烧鸭 发表于 2013-4-16 11:12
我不喜欢假装聪明，对问题中提到的响应时间我不知道就是不知道。你知道吗？你也不知道，只是臆测？

...

这不是假装聪明什么的，SLA是买卖服务的一个必谈条件之一。common sense，不需要猜测

粤式烧鸭

lingyang 发表于 2013-4-16 11:13
这不是假装聪明什么的，SLA是买卖服务的一个必谈条件之一。common sense，不需要猜测 ...

偷换概念。

SLA一定规定产品研发团队的直接干预吗？有SLA和承诺时间内产品研发团队一线核心人员直接干预是完全两个问题。

ysihaoy

byr 发表于 2013-4-16 10:39
能否请您简单而客观地对比一下微软网络Outlook和Google Gmail？我不太清楚Outlook到底烂在何处？谢谢！ ...

我在it板块已经发过我输关于outlook烂在哪的帖子了，有兴趣的就去自己找吧

一样的话没必要说太多

茶馆馆长

看来IT人士不少，但没明白人家WWS选google软件的目的，不是只为发过邮件什么的。WWS的物流方面程序太陈旧了，浪费大量的人力和金钱。我估计人家要改的应该是这方面。

workflow

茶馆馆长 发表于 2013-4-16 12:25
看来IT人士不少，但没明白人家WWS选google软件的目的，不是只为发过邮件什么的。WWS的物流方面程序太陈旧了 ...

跟google有什么关系，ERP流程管理完全是另外一套玩意，新闻说是MIS系统，就是日常的办公系统

我的问题是WWS这么搞，跟其他系统的借口怎么搞，重现弄吗？

ellepopo

学习

茶馆馆长

workflow 发表于 2013-4-16 11:29
跟google有什么关系，ERP流程管理完全是另外一套玩意，新闻说是MIS系统，就是日常的办公系统

我的问题是 ...

这我就不懂了，但我想不至于采购点办公软件就让Google激动吧？

garysu

workflow 发表于 2013-4-16 12:29
跟google有什么关系，ERP流程管理完全是另外一套玩意，新闻说是MIS系统，就是日常的办公系统

我的问题是 ...

有的ms先进实则吊丝的公司，没有接口可言，纯手动

seesea

微软不好好变革一下是很难跟上历史潮流的，下场就像当年的DEC一样。

workflow

看完这个新闻，我第一感觉是WWS被忽悠当了小白鼠

当年国内政府喊办公软件国有化，最后弄个不伦不类，浪费完钱还要从MS采购，Google的实力当然不是当年金山等国产软件能比的，但在企业应用这块，还是没法比的，你自己用跟这个级别的企业用不是一个回事。

ds1024

I guess that Wooli's ERP might be SAP on the HP-UX platform, and I do not think there will be interconnect between office MIS and ERP. In addition, Wooli's infrastructure might have been outsourced to Wipro, so Wipro has been looking for contractors with rubbish rate.

cangaru

GOOGLE的优势可能还有可以和移动终端结合，象WOOLIE这样的FMCG公司，大多数员工都不是坐在办公桌前的

workflow

garysu 发表于 2013-4-16 12:32
有的ms先进实则吊丝的公司，没有接口可言，纯手动

那办公自动化全要重新搞，那花的钱比买MS软件还要多的多，WWS难道脑子进水了？对内ERP，对外CRM，这些大大小小系统的接口怎么搞？好多软件只认win平台，office格式的。

workflow

cangaru 发表于 2013-4-16 12:37
GOOGLE的优势可能还有可以和移动终端结合，象WOOLIE这样的FMCG公司，大多数员工都不是坐在办公桌前的 ...

office也可以，无非就是花多少钱的问题

realfenglin

折腾一次，肯定一堆麻烦。有钱没处花啊

garysu

workflow 发表于 2013-4-16 12:39
那办公自动化全要重新搞，那花的钱比买MS软件还要多的多，WWS难道脑子进水了？对内ERP，对外CRM，这些大 ...

似乎新闻只说了几千名wollies员工转用google，没说是哪部分的员工，如果不接触太多业务的，也就是简单操作，不需要碰其他系统吧

workflow

garysu 发表于 2013-4-16 12:48
似乎新闻只说了几千名wollies员工转用google，没说是哪部分的员工，如果不接触太多业务的，也就是简单操 ...

现在的MIS，ERP，CRM都绑在一起，你中有我，我中有你，除非WWS象你说的全玩手动，不考虑提高效率做办公自动化

frankielynna

woolies的东西,要请费兄来发言.
为什么换,道理和天朝是一样的,不折腾,哪里来钱,gdp 怎么能上去?
微软大趋势最近是不太好,但是瘦死的骆驼比马大,企业市场,还不会马上给踢出局.
我们ds看到的,微软工作的机会还不少,有些管理位置开的价钱也很高,这就足够了.

cangaru

workflow 发表于 2013-4-16 11:40
office也可以，无非就是花多少钱的问题

肯定啦，只要敢往里砸钱，什么都可以做出来

我的意思是GOOGLE移动终端的ANDORID市场已经很大了，微软的WINDOW手机起不起得来还看不到曙光

Yonny

智商21 发表于 2013-4-16 09:25
outlook和hotmail连同时上传多个附件都不行。

真的不行？我怎么一直在用呢？

lingyang

粤式烧鸭 发表于 2013-4-16 11:18
偷换概念。

SLA一定规定产品研发团队的直接干预吗？有SLA和承诺时间内产品研发团队一线核心人员直接干预 ...

为什么要研发干预？研发干预直接干预Support说明产品差到一定程度了。

kazaha

不用excel了?打死我也不信鬼佬智商能这么高

lingyang

kazaha 发表于 2013-4-16 12:21
不用excel了?打死我也不信鬼佬智商能这么高

日常应用我个人感觉google doc spreadsheet比excel更容易上手些。