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bluesky 发表于 2020-3-30 11:26 
我收到他们邮件说取消订单了。
还有手机信息。谢谢提醒
我早上11点半给他们在网站和邮件里都回了信,
Hi My order 666*** on 9th March was cancelled on 10th March as you stated in email, but $100 refund not issued so far, we understand Coles might be busy at the moment due to massive orders , but no refund and no explain for 20 days is not acceptable, please refund ASAP and let me know, thanks.
他们6:30pm 回复了,
Thank you for contacting Coles Online,
My sincerest apologies no one has been in touch with you regarding your refund. I can see your refund is still being processed but I have contacted the store and marked it as a priority.
Again, I do apologise for this situation, this is not the service we aim to provide.
Thank you for your patience and please take care.
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