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发表于 2019-8-10 15:23
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收到NRMA问卷调查:
I have my car serviced in June this year, spent around 2200 for the repairs the thing of my year 2013 Holden Trax.
I expected this will allow me to smoothly drive my car till next service.
To my surprise, my car start making rattling noise, and some times engine stopped as soon as I start the car.
The noise getting worse, I bring my car back to Gladesville NRMA car centre on last Friday, the technician checked the car, and they could not found any problem and even told me they have checked with Holden tech support that the noise is normal for Holden, they said all good to continue drive the car.
I am half believe what they told me.
The thing get even worse, and the car engine even stopped during the normal sting when car stopped and waiting for the traffic light.
I bring the car back this Friday, and told receptionist what happens with my car, they start realise the problem.
I think only until yesterday they throughly checked my car.
This time the computer system find the following issues:
P0011-00 Intake camshaft position sensor poor performance(B1)
P0014-00 Ex camshaft position system poor performance(B1)
P0016-00 Crankshaft position intake camshaft position not plausable(B1)
Recomand to take car to holden as there could be a issue with engines timing.
I don’t understand as an NRMA authorised car service garage, what they did last Friday to my car is so unprofessional. Why they could not find the problem at first place. They did not realised how dangerous could it caused if the driver drive the car in this conditions.
One the guy told me this is common problem across a range of Holden car, Holden will do warrant repair on this issue.
I don’t know whether it is holden’s Issue, but they should push the ball to other Party to cover their ignorance.
I wish they could be more professional to dealing with any of the car they serviced in the future and realised how important their attitude to each of car they serviced, they are the last firewall between the accident and the car riders.
Thanks
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