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harleyz 发表于 2019-3-27 19:58 
我建议你先收集证据，首先找ABB和NBN确定最高只能提供21m，最好有邮件，不行电话录音。然后是有400m node ...
ABB确定最高只能提供21m，最好有邮件
這個ABB 在我打完電話確實有信件寄給我了
1000M的這個就是我打電話 technical support 說的了
Hi XXXXXX,
We hope you're enjoying your new nbn™ connection with us. We've done some testing since connecting your service at XXXXXXXXX NSW and have found that the speed potential is 21mbps.
Your speed potential is the theoretical maximum download speed your connection to the nbn™ can achieve. There are a number of factors that determine your speed potential that you can read about in our nbn speed FAQ.
Please note that actual throughput speeds (what you may see via a speed test on your device) will be different to your speed potential. For example, devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. Check out the FAQ for more information.
Unfortunately, as your speed potential is only 21mbps the nbn™50 plan you have chosen is not offering you any additional benefits over a lower plan speed. If you feel your service is not achieving the speeds you expected, our technical support team are happy to discuss what improvements can be made at your premises by calling them on 1300 880 905. |
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楼主:chenpu
发表于 2019-3-27 19:50
