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paoloday 发表于 2018-12-11 12:20 
朋友遇到过只能接电话上网,不能打出电话的情况。建议直接Belong网站建service request找他们。虽然没有 ...
已经support request, 得到答复如下:
THE BELONG TEAM
14/11/2018 16:11
Hi , We've had a look into your issue can see that you might be being affected by congestion in your area on the network. The main cell tower you connect to has a lot of traffic on it which could be causing this issue. Unfortunately there is not a lot we can do in there circumstances so we're happy to provide a refund for your first month with Belong if you choose to go to another carrier. If you do choose to stay we recommend using another form of calling such as wifi calling. Let us know what you would like to do!
belong 的customer service 不错,support request 很快就回复,
只是上面提到的问题不能解决。我现在只能用aldi mobile 接电话, 用belong mobile 上网 和打电话。 |
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