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10. "In any enterprise, the process of making or doing something is ultimately more important than the final product."
Generally speaking, the quality of the final product of an enterprise is closely connected with its production process. To be more specific, the process of making or doing something in any enterprise, to a large extent, determines the final product.
First of all, the quality of the final products depends on is production process. Process control has long been a common practice in almost all enterprises. Take the canned soup producing as an example, canned soup needs to remain within certain temperature guidelines during processing. If the temperature becomes too high, the soup might taste burned; if it falls too low, dangerous bacteria will not be killed. The temperature control in the production process determines whether good canned soup can be produced. As a matter of fact, people now do not see quality control as a mere inspection task of the final product. Instead, they view it as an integral part of the company strategy---the strategy for managing each stage of production so as to minimize or eliminate errors.
Secondly, process control also offers opportunities for refining old methods and inventing new ones. In the severe market competition, all the companies are concerning to make their products more competitive. Process control provides such kind of chance not only guaranteeing the quality of the products but also making the cost down. Through process control companies can cut or rearrange unreasonable processes and make the production more effective.
Last but not least, laying emphasis on the process may be helpful to the management of the company and the improvement of employee’s capability, which, in turn, makes better products and runs the company more efficiently. People become caught up in process primarily for the challenge and enjoyment of the activity, not merely to produce some product. Therefore, process control may largely depend on the capability of the employees. Take Toyota as an example. The president of the company Hiroshi Okuta believes that the employee training should precede production at plants anywhere in the world, which leads to the famous saying "making the people before making the cars." The success of Toyota goes a long way toward explaining why process control may be helpful to management of the company.
Based on the above discussion, we can find that the process of making or doing something has implications far beyond the immediate product. And in fact, people are paying more attention to the process control than before.
11. "When someone achieves greatness in any field - such as the arts, science, politics, or business - that person's achievements are more important than any of his or her personal faults."
As a Chinese proverb goes, "one point of beauty can hide a hundred points of ugliness". People usually think that a person's greatness in a certain field can make his or her failings as a human being neglectable. However, the idea that one's achievements are more important than any of his or her failings as a human being can be very misleading.
First of all, failing as a human being can be very damaging or even destructive. For instance, failings commonly known as the " seven deadly sins" do harms to human beings. As we know, "pride" can lead to backwardness; "covetousness" instigates people to grasp all but end up losing all; "lust" causes the biggest trouble in the least time; "anger" is to punish oneself with the mistakes of others. Likewise, "gluttony", "envy", and "sloth" also bring about extremely undesirable results.
Secondly, the greatness achieved by those people with failings as a human being may not last very long, especially the greatness achieved through inappropriate means, such as corruption in politics, unjustifiable competition in business and even unlawful behaviors in the society etc.
Thirdly, failings as a human being can prevent people from making more and greater achievements. For example, selfishness, dishonesty, immorality, or even unlawfulness is usually typical of those narrow-minded or shortsighted people. As a matter of fact, real greatness is usually achieved by those almost free from failings as a human being. High achievers such as Albert Einstein was seen by his friends as being immune to such emotions as jealousy, vanity, bitterness, anger, resentment or personal ambition. He was beyond any pretension.
In sum, we can say that the thought of people's achievements being more important than any of their failings as a human being can be dangerous. If not given enough emphasis, such failings can put an end to all their greatness and even an end to themselves.
12. "Education has become the main provider of individual opportunity in our society. Just as property and money once were the keys to success, education has now become the element that most ensures success in life."
Which factor offers more opportunity for success in our society: education or money? In my point of view, education has replaced money as the key element to success for the following three reasons.
First of all, education can widen one's horizon, mature one's thoughts, and sharp one's inclination. It is well-known that the fundamental aim of education is to develop the potential of individuals so that they become independent-minded and socially-aware adults, equipped with the knowledge, skills and attitudes which help them lead a full life as individuals and play a positive role in the society.
Secondly, in a developing country such as China, education plays a very important role in an individual's success in life. To those young people, the higher education he or she gets, the more competitive he or she will be in the severe competition of getting a good job that leads to a promising future. In the mean time, to those laid-off workers, education also means a way to get re-employed. The fulfillment and self-actualization of an individual is best represented by the following: self-actualization equals achievements equals skills equals training equals education, It is a linear equation, which shows that education is the beginning of the continuum having a direct effect on the individual success.
In addition, education also makes it possible to catch up with the times. The Third Wave-- information revolution, which is directly or indirectly based on knowledge, is sweeping the whole world. People in such an era are constantly sensing an urge to seek education in order not to be discarded by the world. The same is true in China. China has entered WTO last year. There would exist more challenge and chance than before. One of the ways to catch the chance to develop further is getting enough knowledge through education.
To sum up, we can say that education has become more and more important. It fosters among us an all-round development covering ethics, the intellect, the physique, and social skills. Education has become the element that most ensures success in our lives.
13. "Responsibility for preserving the natural environment ultimately belongs to each individual person, not to government."
Who should be responsible for preserving the natural environment: individual person, enterprise or government? Environmental problems always involve a tug war among conflicting political and economic interests. For this reason, and because serious environmental problems are generally large in scale, all the society should participate in the environmental preservation.
First of all, the government should make correct policies for the environmental preservation. If the government did not concern about the environment, it is hardly possible to image that people in that country would protect the natural environment. An example may be eloquent. It is the floods that threatened the whole south China and China's northeastern cities in 1998. Experts on environment said that it was because the plants and trees have been damaged in the upper reach of the Changjiang River and the erosion of the land raised the level of the riverbed. The media once covered that in Southern China's Yunnan province, the local government destroyed the original rain forests year on year to make money. Hundreds of people died and millions of dollars lost just because the government made the wrong policy.
Secondly, the private company should also play an important role in protecting the environment. Just as Toyota's slogan "Do yourself a favor, and do something for the earth, too." Companies should be especially sensitive to environmental considerations where they are expanding production capacity rapidly. They should teach their employees how to make products without making a mess. Toyota is working very hard to make cars greener--reducing output of carbon dioxide, consuming clean and new sources of power and making cars more recyclable. If all the companies could act as Toyota does, we would probably not worry about the environment problems any more.
Thirdly, individuals, as actors of all policies, should take part in the preservation more actively than before. The natural environment problem is in such a large scale that all of us should participate to solve it. Take the control of green house effect as an example. We should stop use certain poisonous chemical in order to avoid damaging ozone in the atmosphere. The task would be in vain if there were only a few people take part in that task.
To sum up, all the people and organizations should be responsible for preserving the natural environment. Only through that way can we make our world more beautiful than before.
14. "Organizations should be structured in a clear hierarchy in which the people at each level, from top to bottom, are held accountable for completing a particular component of the work. Any other organizational structure goes against human nature and will ultimately prove fruitless."
There used to be a trend that organizations had clear hierarchical structures. Now, the old command-and-control environment that existed when the world wasn't moving so fast really has to be changed. Employees are expecting to work in a different environment, one that requires less hierarchy, a high degree of autonomy, and empowerment in decision-making. The hierarchical is no longer effective.
First of all, the strict hierarchy undermines the cooperation and communication among coworkers. Take the new product launching as an example. When a company wants to design and launch a new product, the company should make full use of all the forces in the company. The designers should design the products based on the information the sales get from consumers. The marketing should decide the price based on the calculation of the accountant. It is a process full of close communication and cooperation. In the hierarchy, however, employees only report to their bosses and do not share information among different divisions, which impede the company from running effectively.
Secondly, the hierarchical structure stifles creativity. I used to work for a company that had established a rigid organizational barrier between designers and engineers. The designers often provided the engineers with concepts that were unworkable from an engineering standpoint. Conversely, whenever an engineer offered a design idea that allowed for easier engineering, the designers would simply warn the engineer not to interfere. This is a typical case where organizational barriers operate against creativity, harming the organization in the end.
Furthermore, the hierarchical structure also go against human nature. As a matter of fact, human beings long for equality, communication, mutual support and collaboration by nature. But hierarchy emphasis on rank, create boundary and lack of incentive for full-hearted participation.
Just as Hiroshi Miyamae, the former president of Sony Cooperation, says, " we need to have the speed to get things done and we don't get hindered by hierarchy".
Therefore, organizations should put much emphasis on the creation of an effective, efficient and mutual supportive working environment instead of hierarchy. As we have discussed, a non-hierarchical, flatter structure can turn out to be more fruitful.
15. "Nations should cooperate to develop regulations that limit children's access to adult material on the Internet." ** The Internet is a worldwide computer network.
Internet users have been booming in the past few years because Internet has a vast amount of information. They range from the very young to the very old. Children are curious by nature. Once they have access to the Internet, they become hooked to it.
Admittedly, the Internet brings large benefits in terms of information and allows children to broaden their knowledge, to explore their specific interest and to contact other children all over the world. However, at the same time, the system is widely abused. Worse still, a number of children are exploring the Internet's adult materials, and the number is on the rise.
The Internet adult materials include depression, alcoholism, drug addiction, violence or crime, and sex-related issues in particular. They have great negative influence on children. They present a wrong world to children and mislead them to certain wrongdoings or even crimes. We commonly know that many youngsters' problem is closely related to the frequent access to the adult materials from various sources such as movies, TV programs, and more recently the Internet.
How to deal with such a problem has become a worldwide concern, since the Internet has spread so widely and quickly. Our suggestion is that nations should cooperate to develop regulations that limit children's access to adult material on the Internet. It is like the way every one of us is subject to the influence of the environment. Children of different nations are all possible to be affected by the adult materials on the Internet, because the Internet is as widespread as the environment and because the problems of children's access to the adult materials on the Internet are just as serious as the global environmental problems. Environmental problems need worldwide cooperation and a common effort, so do the problems of children's access to adult materials on the Internet. All the nations need to work together; otherwise, it would fall short of success for lack of a common effort.
One of the practical solutions to the problem that has already been adopted is to use "firewalls", which are intended to serve to block access to particular sites. It would also be better if all countries could work together to restrict the total amount of adult materials on the whole flowing into the Internet. And at the same time, we should educate children and adults as well with the consequences that adult materials have on children.
In sum, there will be an effective solution to the problem of children's access to adult materials on the Internet. All the nations should work together to find it out since children are our future.
16. "Public buildings reveal much about the attitudes and values of the society that builds them. Today's new schools, courthouses, airports, and libraries, for example, reflect the attitudes and values of today's society."
Architecture has always been a facet of a city, and a country. In some ways the style of architecture reflects a society's culture, taste and even values and attitudes. Public buildings, as a main component of architecture, guide the main stream of architecture styles. They form a special view in cities.
First of all, the style of public buildings reveals people's daily life. For example, today's architecture style shows a beauty of efficiency, simplicity and abstractness. The spacious office buildings, most of which are high-rises or even skyscrapers, have been constructed in commercial areas. The style fully illustrates the values and attitudes of today's society, in which people are living at a quicker pace and are eager to contribute their productivity.
Secondly, Styles of the modern buildings match with the ideas that people around the world agree with. That is the harmony with nature. The Opera House in Sydney might be an excellent example. It has been designed to be a fantastic white ship that seems to be going to start its cultural journey from the tip of the Harbor. It has just enhance the natural beauty and therefore become the symbol of the country.
In addition, public building also reveals values of today's society. In some villages of West China, we can find that the most wonderful and comfortable building in the area is schools. This show that people there has realized that education serves a foundation of any potential achievements in the long run. They have realized that talents and knowledge could bring them out of poor. The idea of " education is the first productive power" leads to the set-up of more schools.
To sum up, architectures are like a mirror, reflecting the values of the society that builds them. Different cultures or values may lead to different styles of architectures.
17. "Some people believe that the best approach to effective time management is to make detailed daily and long-term plans and then to adhere to them. However, this highly structured approach to work is counterproductive. Time management needs to be flexible so that employees can respond to unexpected problems as they arise."
There exists a long debate about whether detailed daily and long-term plans are necessary. Some argue that time management should be flexible since we do not know what kind of unexpected problems would rise the next minute. In my point of view, the best approach to effective time management is to make detailed daily and long-term plans and to adhere to them. Being flexible does not contradict with making plans.
To begin with, daily and long-term plans serve as goals. They may let us clear what we want to do and what we should do in a certain period. Working at any job without a detailed road map for the immediate and longer-term can trivialize the efforts of both employees and organizational units so that all their efforts become aimless. The only sensible way proceed is to consider first what is the most important long-term objective. Then order daily and weekly tasks according to how much each adds to the achievement of those objectives.
Secondly, Setting plans enables us to arrange our time reasonably and efficiently. People who do not make daily or long-term plans tend to deal with whatever comes along. Unexpected problems arise every now and then. Without plans, people are easily misled by whatever comes next. They can not make the " important and emergent things first", and can not deal with things systematically. At the end of a day or a period of time, it is hard for them to have any sense of achievement.
In addition, making plans and adhering to them does not necessarily being about rigidity. In fact, plan making can be flexible. By making plans, people usually make a list of tasks to be fulfilled and give them an order in terms of importance and set specific times for them. That means people have clear ideas of what are of the top priority, and what are less important. When unexpected problems arise, people with plans can easily judge their importance within the frame of their plans. Then they can quickly make decisions, and adjust their original plans.
To sum up, with detailed daily and long-term plans, we can collect the right information, make sensible decisions, and take the necessary actions to realize the target. Clear plan is not unnecessary but essential to success. |
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