Vaya 大幅涨价，大家都从了？有什么好的Prepaid 计划？

rebeccamy222

CenCenMa 发表于 2015-4-15 23:11
TIO会给你发一封信，让vaya 在两周之内contact you 去协商，如果没有结果，你可以escalate your case。但 ...

感谢分享，明天回分了给你加分

hgchen

前年转去TPG的时候两个手机号码都交了20块的deposit 加上20块的sim， 每个号码付了40刀、 然后转走之后打电话去问说这个deposit已经过期了不能退了。 我就不明白deposit还会过期的哦。  有没有人有一样的情况？

iLeac

kolinxu 发表于 2015-4-15 22:50
确切的说，是每25kb。。。

使用量按kb计算，25kb收费，也就是最多损失24k数据而已，不是24K金，不用怕

Duma_Gordon

hgchen 发表于 2015-4-16 10:55
前年转去TPG的时候两个手机号码都交了20块的deposit 加上20块的sim， 每个号码付了40刀、 然后转走之后打电 ...

我也在跟他们闹，转出收了11块，20块的deposit不退的，不合理

hgchen

Duma_Gordon 发表于 2015-4-22 14:51
我也在跟他们闹，转出收了11块，20块的deposit不退的，不合理

我打电话去问他们说这个20是prepaid的， 如果哪个月我们的电话超出plan的配额就从这20块里面扣。 如果你一直没有超额，在你转走的时候这20刀等于送给他们。 我真是无语。 还有这样的公司。 后来我网上看了一下。 还真的在条款里面写着。 唉。 算了。 下面是我从网站copy来的， 感觉TPG还是挺流氓的。


Your initial prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment. The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card. If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful. If you do not use the prepayment, it will be forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.

Duma_Gordon

这个是后来更新的条款，这个也是不合理的，本来他们收20元的SIM卡已经很无理了，转走还收11元，反正我就跟他们去闹，去TIO也无所谓的，澳洲就这样，欺负老实的客户，爱闹的孩子才有奶吃

rebeccamy222

楼上各位，大家和vaya 交涉后来怎么样了？我四月中旬号码已经转走了，怎么今天又收到一个月的账单？他们应该退什么钱呢？开始也收了20元的SIM卡， 今年二月收了Security Deposit of $20，带号码转走应该不收费吧？持分等

rebeccamy222

dafa 发表于 2015-4-15 16:36
vaya都有sim卡免费 首月免费的

我现在才发现说是首月免费，没免

tigercat

他说Telechoice 不错

Duma_Gordon

hgchen 发表于 2015-4-22 15:00
我打电话去问他们说这个20是prepaid的， 如果哪个月我们的电话超出plan的配额就从这20块里面扣。 如果你 ...

后来她们把钱退给我了，要敢于和他们argu

老沈在澳洲

rebeccamy222 发表于 2015-4-15 22:25
那你真运气好，这个电话会自动断掉。平时用得不多，谁知它偷偷转成了$24, 联系不上几次就忘掉了。这样看 ...

某个时段有在线chat。我是去它的Twitter 抱怨，很快就解决。