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http://grouponaustralia.zendesk. ... return-the-voucher-
I bought a Groupon deal – can I return the voucher?
We are always here to help! We have a number of ways we can assist, depending on the reason you’re asking:
‘I just changed my mind.’ Any unredeemed local and travel voucher may be returned for a refund within the first seven days after purchase. After that, all sales are final.
‘I redeemed my voucher and was disappointed in my experience.’ We want to ensure every customer’s Groupon experience is a great one. If your experience wasn’t everything you dreamed of and more, please contact our amazing Customer Care team who will be able to look into the matter further and work with you to make it right.
‘I tried to redeem my Groupon voucher for the amount paid and the business refused to honour it.’ If you were adhering to the Fine Print, we will make sure you can redeem your voucher as stated or give you a refund.
‘I tried to redeem my Groupon voucher and the business was closed.’ If anything happens that makes it impossible for you to redeem your Groupon voucher, we’ll find an alternate resolution. |
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