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不是什么打折信息,是自己的亲身经历,写出来希望对大家有点启发:当自己的权益受到侵害时一定要维护,不能得过且过。
事情缘由,上周二crazy johns系统有漏洞,抢了2台免费prepaid手机,也不抱啥希望,说是3天能给邮寄,结果等了一周多还没信,今天突然收到邮件说不给了,理由很牵强,说我信用不够,这不是侮辱人呢吗?立马回信反驳,3个小时之后回信道歉并承诺今天发出手机。
现把邮件贴出来,希望对大家有用。(请忽略我的英文吧,毕竟不是母语,能看懂就行)
人善被人欺,马善被人骑。说的一点都不假啊。。
倒不是差这个手机,关键他们拒绝的方式太不合理了,这不等同于骂人吗?说我信用不够?
——————————————————Crazy Johns来信————————————————————————————
Hi ,
Thank you for applying for a Crazy John’s service through our Online Store.
Unfortunately your application for a service with Crazy John’s has been declined, this was based on a combination of the information you provided in your application form and information we received from our credit reporting agency, Dun & Bradstreet and/or Veda advantage.
If you would like a copy of your credit file sent to you, please contact them or visit their website:
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——————————————我的回信————————————————————————————————
Hi,
I am very disappointed about your service and I reserve the rignt to prosecute your slander. I bet the reason that you decline my application is because the price of the phone is 0. It is your fault to list the price of 0 on the website. It's non of my business. If you just declined my application with the reason that you made a mistake of the price and I would accept your apologizing. However, now you sent me an email and said my credit didn't achieve your demand. This is an absolute slander. I know TIO may deal with such cases and 2 years ago I complained Telstra and got $1200 compensation. I don't know how much you should make compensation at last but I know it won't be less than that because you are not only integrity but also rejecting customer's application with slandering.
Anyway, I am going to escalate this case to TIO if you can't resolve this thing within 3 working days.
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————————————————————Crazy johns回信————————————————————————————
Hi,
Apologies for the mix-up, we will be sending out these phones to you today and you can expect delivery of them in the next two days.
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