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昨天在DWI上买了一套曼富图的三脚架（脚架+球型云台）分别是：Manfrotto MH054M0-Q5 Ball Head 和 Manfrotto MT190CXPRO4 Carbon Fiber Tripod Only，价格为脚架$299（DIGIDIRECT卖$599，水货和行货差这么多？！），云台$229，可是今天上网查询物流状态的时候发现同款球型云台降价到$189，我心理当然不爽，虽然不是大钱，但是昨天买了今天就降价，太背了，当然也顺便看了一下脚架的价格，我擦涨到$469，DWI的定价竟然如此没有节操，因为两个是不同order所以心中萌生出能不能把云台的差价骗回来的想法，于是和某sales发生了以下对话：
(03:58:55) *** Customer Service joined the chat ***
(03:59:00) Customer Service : Hi, thank you for contacting DWI. My name is Vick and I will be helping you today.
(03:59:42) Martin: Hello
(04:00:17) Martin: I purchased a tripod ball head yesterday, and price became $40 cheaper today
(04:00:46) Martin: so can I get difference back please?
(04:02:26) Martin: see my order:
(04:02:27) Martin: XXXXX
(04:02:45) Martin: now is $189
(04:02:55) Customer Service : Would you be okay with a store credit?
(04:03:20) Customer Service : Ahh Sorry
(04:03:27) Customer Service : I see your order has already been despatched
(04:03:38) Customer Service : We do apologize but we cannot do anything in this case
(04:03:57) Martin: but you do accept 14 days return?
(04:04:40) Martin: technically, I can return it in 14 days, and purchase a new one, but it will waste too much time
(04:04:46) Customer Service : Yes you can retun under 14 days if you want
(04:05:08) Martin: and get full payment back?
(04:06:33) Martin: your store can change price maybe one month later after I purchased, that is fine
(04:07:01) Martin: i feel like you change your price causally everyday
(04:07:36) Customer Service : Sorry Martin but the price is subject to change anytime , Please check our Terms and Conditions . For return it will be full refund as long as all the points mentioned here http://www.dwidigitalcameras.com.au/astore/Webpage.aspx?WebpageId=79 are met
(04:08:08) Customer Service : DWI does reserve to change the price anytime and thete is no fixed date time or month to update the price unfortunately
(04:08:26) Customer Service : I do understand your point and really apologize
(04:08:52) Martin: so you can't do anything?
(04:08:59) Customer Service : Unfortunately no
(04:10:27) Martin: fortunately
(04:10:37) Martin: I bought a tripod yesterday as well
(04:11:27) Martin: raised up 170 today, really can't understanding how you price your stuff....
(04:12:09) Customer Service : Yes I can understand from your viewpoint but there are lots of factors involved in pricing
(04:13:01) *** Customer Service left the chat ***
我心想让你丫不给我退钱，出了口恶气，最后这哥们自己把聊天关了，估计得蛋疼一会，东西邮出来了，他也没辙。 |
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墨尔本南澳7天自驾行 (2014-10-19) daniello 
发表于 2015-11-18 14:31
发表于 2015-12-5 06:11
