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给老爹今年5月办的bupa一年旅游保险，一次性付款$1312，老爹10月初离开澳洲，随后申请了退款。前几天收到这样的回信， 为什么只退$153.78？？？他们退款也是分期的吗？有经验的同学请进来谈谈。
Dear ****,
We're sorry to see you go. We have finalised your transfer request, and your membership with us has been cancelled effective from 20/10/2014. A copy of your clearance certificate has been sent to yourself.
We have requested an amount of $153.78 to be refunded to your nominated credit card. You should expect to receive this refund within 5-7 business days.
If you would like to discuss your options with one of our friendly Bupa team please contact us on 134 135.
At Bupa we are about keeping you healthier, happier and enjoying life. If you would like more information about how to find a healthier you, we're here to help.
Kind regards,
Angela
The Bupa Team |
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发表于 2014-12-19 22:03
