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今天第一次收到ebay notice "MC999 Suspicious buyer for item"- EBay 必须取消一个没有注册的买家的订单。
奇怪:1. 一个用户如果没有注册,怎么能下订单呢?
2. ebay 建议不要同这个买家联系,也不要发货。但买家说把货款转到我的银行账号上。请问ebay 高手,我该如何处理?
下面是ebay 的具体通知。
We had to cancel bids for the buyer, zajakjessi, because they aren't registered on eBay:
121234331009 - SHABBY 5 ARMS CRYSTAL CHANDELIER Black LIGHT LAMP
In these types of situations, we'll credit the final value fee for removed listings won by this buyer, and also the insertion fee if it was a single-quantity listing.
All associated fees have been credited.
We've also made it easy to relist your item if it was removed. Although the item is no longer available in search listings, you will find it in the Sold section of My eBay. For more information, please visit:
http://pages.ebay.com/help/sell/relist.html
--Selling tip--
To help you avoid this situation in the future, consider setting a Buy It Now price and requiring buyers to make an immediate payment. For more information on immediate payments, visit:
http://pages.ebay.com/help/pay/require-immediate-payment.html
We recommend you take the following actions if this buyer won the item:
- If you haven't received payment, don't complete the sale or send the item to the buyer.
- Don't communicate with the buyer directly.
- Verify any payments you've been notified of by logging into your PayPal account (or other online payment service).
- If the buyer requests a refund or additional payments, don't send any money without contacting eBay first.
- If you've already sent the item, try contacting the shipping carrier to find out if you can stop shipment.
If you have any concerns or questions, click "Customer Support" at the top of most eBay pages.
We're sorry for this inconvenience, and thanks for continuing to work with us. |
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