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本帖最后由 eugene.yejun 于 2016-3-15 10:54 编辑
Customer Service Officer
You're part of our team at Australia Post & Tattersalls - a team that provides customers with a wide range of products and services that meet their needs and thrive on finding solutions for customers - that's why they keep coming back.
You're committed, professional, helpful and genuine. You like being busy and working in a safe, high performing environment - that's why you'll love being part of our fast-paced retail business.
You've got plenty of experience in a retail environment and you work well within a team. In fact, you love working in a team almost as much as you love to help customers! Attention to detail and an approachable personality are also important. We'll provide the training to get you up to speed - you provide the enthusiasm and attitude.
What are the responsibilities of a Customer Service Officer?
• Always follow the instructions given by manager/owner
• Perform all kinds of post office & tattersalls retail outlet customer sales and service transactions.
• Build collaborative relationships with customers, seek to understand the needs of customers.
• Maintain a cash advance accurately which includes handling and processing cash, cheques, credit cards and EFTPOS.
• Promote product and services through up selling and cross-selling, merchandising and other promotional activities.
• Assist and/or perform administrative duties such as stock and record maintenance, housekeeping.
What are the requirements of a Customer Services Officer?
• Australian permanent resident or citizen
• Be flexible for additional hours, changing shift times and changing locations.
• Be fast and efficient.
• Be able to stand for the duration of your shift.
• Must be able to lift up to 16kg of mail on a repetitive basis.
• Be customer focused and be able to work collaboratively with your team to deliver solutions.
Additional information
• $16-21/hour + Sup. depends on your performance
• this position at our outlet is subject to a three month probationary period during which time you will be required to meet specific performance standards
• Email: eugene.yejun@gmail.com
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车轮滚滚美利坚----记美西自驾11天---完成 大量美景请进入 (2014-7-1) 蹦蹦跳跳 
我的两年的做工找工经历——纪念我们登陆两周年 (刚从GC回来，争取近日更新) (2008-1-14) qqyang 
发表于 2016-3-15 10:52
