招聘事业拓展经理

Business Development Manager

Direct Reports: Operational Manager

Key Overall Responsibility
To grow the Rent Roll by signing new managements under the guidelines and standards set by management. To develop relationships with investors and maintain an accurate database. To promote, market and develop good brand awareness of the Agency within the marketplace.
Tasks/Responsibilities
• Grow the Rent Roll
• Maintain an accurate up to date prospective Client database
• Qualify prospective Clients
• Increase prospective Client database by identifying, targeting and actioning a range of prospecting activities to meet set goals
• Follow up prospective Clients on database
• Target existing Agency Clients for conversion of business held with competitors
• Work closely with the sales team for leads and opportunities
• Attend Auction events and Open for Inspections which suit the rental market in particular. Ensure marketing material is available at these events and talk to those who attend.
• Be active in building relationships with local businesses, tradespeople and community in general
• Negotiate fees and services with prospective Clients in line with Agency standards
• Arrange promotional programs for the department in consultation with management
• Reverse market with other Divisions in the Agency
• Monitor competitors in marketplace
• Develop a presentation kit – consideration for electronic presentation
• Conduct appraisals and presentations by visiting property and record source and win/loss ratios
• Setup Clients in Trust Account software when business converted
• Preparation of new file, collection of keys, signing of documents and handover to Property Manager/Leasing Department
• Contact converted Landlord 1 month after management commences to identify any issues
Administrative
• Send Newsletter to prospective Client database monthly
• Correspond with new Landlords until property is let
• Conduct new Landlord Sign ups
• Survey new Landlords
• Conduct presentation to Property Management team weekly on activity and current market
• Prepare own personal profile and obtain testimonials
• Calculate market share and local area statistics
• Research new developments
• Prepare income reports for new Clients
• Develop and update procedural manuals specific to role
• Train others, as required
• Assist in the preparation of new files
• Ensure accurate filing of all documents either electronically or in hard copy
• Record all appointments in electronic diary
• General
• Maintain high quality standards in delivery of services
• Keep up to date with relevant legislation
• Utilise the use of emails for providing information to staff and Clients
• Help develop the company culture and morale
• Provide monthly reports to management
• Minimise costs and outlays to the Agency
• Ensure effective application of all procedures for which this role is accountable
• Attend all training sessions, conferences, seminars, meetings and work functions as directed by management
• Alert management to potential or known problems promptly
• Adhere to minimum business standards as supplied
• Attend to complaints in a prompt and courteous manner
• Participate in ongoing performance reviews
• To always maintain a corporate and professional level of dress
• Other duties as may be required from time to time
• Proactive support and assistance of other team members in the Division, as time allows or as required
• Prompt referrals to other Divisions to maximise opportunities
Key Skills, Qualifications and Attributes
• Current Registration
• Current Drivers Licence
• Knowledge of relevant legislation
• Sales experience
• Computer literacy
• Highly organised with excellent time management skills
• Goal and target driven
• Attention to detail
• Negotiation, presentation and closing skills
• Excellent people skills
• Strong customer service focus and skills
• Positive attitude
• Property management knowledge
• Knowledge of building maintenance basics
• Local area knowledge
• Pride in work
• Adherence to systems
• Excellent phone manner
• Strong written and verbal communication skills
• Able to demonstrate initiative and be proact

If this sounds like you, please email your CV to witz.holding@gmail.com or contact Tom 0449 860 892 to have a confidential discussion.