西式咖啡店 诚招 店面经理/ Store Manager

Your Role

As our Front of House Manager you will be responsible for leading our talented team and the seamless running of our store.
You will be expected to deliver the highest standard of customer service, whilst being pro-active in reducing costs and increasing sales.
Reporting to the owner, this role is a full-time permanent position in South Morang Melbourne, where you will work with the front of house team as well as our talented kitchen team to deliver an exceptional experience that will satisfy our loyal customers and create a reason for new customers to seek us out.
We trade 7 days so there will be the requirement for weekend work. Sometimes you will start early, or finish late but every day you'll lead by example with your crew and inspire them to raise the bar through our offering and provide a standout customer experience.

You will be responsible for:
Monitoring sales targets;
Inspiring our baristas and floor team to deliver a specialty coffee experience that keeps our loyal customers returning;
Cost control without compromising standards and a positive customer experience;
Motivating, recruiting and training a team to develop a service-focused culture.
Ability to demonstrate delegation and deployment skills across sections; kitchen, front of house and back of house
Skills and experience we're looking for:
Minimum 2 years as a Café Manager (ideally specialty coffee);
Commercial business acumen with regard to procurement, managing a P&L and achieving financial key performance indicators;
Experience working with food and in a kitchen;
Exceptional customer service and communication skills;
WHS knowledge and understanding of compliance with food standards;
A passion for specialty coffee and a keen interest to learn more.

The Offer. We are offering a competitive market-equitable base salary commensurate with the experience we require for this role, plus super and a performance incentive.

If this sounds like you, we want to hear from you!
To be considered please send us your CV and tell us - EMAIL: ivanjiang428@gmail.com