Coaching School 诚聘 行政人员

One of fast growing coaching schools in Melbourne is currently looking to employ a campus admin officer to join our professional team.

About the Role:

The position calls for an energetic, positive, and fast pace person who is capable of working on different tasks simultaneously. Working in a busy and dynamic office, the selected candidate will have the following responsibilities:

• Communicate with customers effectively at the front desk, managing customer relationship through phone calls/ emails, with strong messages handling skills.
• Become the course consultant, handling customer queries, complaints and other issues
• Process student enrolments, cancellations and updating records
• Teaching Assisting – Preparing teaching schedules, class rolls, textbooks, provide Ad-hoc support to teachers
• General administrative duties such as word processing, data entry, filing, photocopying, calendar management, stationary management, maintaining student records and updating database)
• Logistic management (checking inventory, maintaining campus clean environment)
• Contribute to team effort by accomplishing ad-hoc projects as needed, for example marketing
• Provide ad-hoc support to the campus manager when required

Candidate Essential Credentials:
• You have a pleasant and professional customer service manner and are able to deal with a high volume of tasks during the peak hours in the campus environment.
• You must have an excellent command of the English and Chinese language, both spoken and written.
• You must pass “Working with Children check” assessment.

• Excellent communication skills, strong customer service mindset and skill
• Strong organizational and time management skill, multitask, prioritise and work under pressure.
• Ability to work independently with minimum supervision, dependable and a team player.
• Be proactive in both working and learning.
• Strong attention to detail and excellent follow-up.
• An ability to problem solving and deal with high work load environment
• A strong customer service focus and the ability to liaise with stakeholders at all levels
• Be someone that is well presented and takes pride in their appearance
• Proficiency in software applications including Microsoft Office
• Qualifications or working experience in Education or equivalent would be an advantage.
• Have prior experience working in a busy administrative role would be an advantage
• Have “Wechat” handling skill would be an advantage

Opportunities with this job:
It provides with opportunities to professional trainings, career progress at a leading educational platform.
It provides great opportunities to understand the Australia education system from primary to VCE.

You will also enjoy:
• A competitive salary package, commensurate with experience
• A huge potential of personal growth in a dynamic fast growing business.
• Strong corporate support to your children with internal discount rate to access enriched courses and education resources of our school.
• A supportive and collegiate working environment

To apply for this position please email your covering letter and CV to SchoolRecruitMel@gmail.com
(Phone call is not prefer)

Applications received without a covering letter will not be considered.

No Agency enquiries please.