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本帖最后由 lyric_11 于 2014-4-1 12:05 编辑
之前9月份的时候和朋友在Ultimo从房东手上整租了一套一室一厅的房子。
这个房东是个特别细致的人，签的合同非常的详细，连房子里有几根筷子都写下来了。
今天在做退房的house check的时候 （其实就是检查有没有给她弄坏东西啦、有没有弄少东西啦之类的），她突然提出要求我们自己出钱做地毯清洁。
我们表示说平常家里的地都是至少一周吸一次，也没有弄脏弄坏，为什么突然要我们出钱做清洁。而且合同里也根本没有这一条款，我们也没有养宠物。
她说新州租房都是这样的，租客有义务帮房东steam clean地毯。。。还让我们自己去查法律条款。。可是都签了合同难道不应该按合同上走吗？而且我之前租过的所有房子，都没有这种要求。在我们搬进来前，她也没有steam clean过。
我想问一下房东说的是真的吗？希望大家能给我出出主意。
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大家是不是都是有房一族啊，一边倒的支持我们的房东。我在Whirpool上查过了。Government是没有这个要求的。
Do I have to have my place professionally cleaned?
“No. The methods you use to achieve this are entirely a matter for your discretion. NOWHERE in the RTA or the STT is it stated that you have to use professional cleaning or carpet cleaning services at the end of your tenancy. But the Tribunal accepts that carpets have to be professionally cleaned at the end of your tenancy if your tenancy agreement says that they do AND if they were professionally cleaned at the beginning of the tenancy. In these cases the agent/landlord must provide a receipt showing that this was done.”
我们已经向Fairtrading提请咨询了。如果有结果，回再来做反馈的。也希望大家关注这个帖子。
房东如果有steamclean的需求，应该在合同里写明并提前告知房客，那也就没有这样的纠纷了。
但如果只是说，这是默认的做法，不过分，就要求我们做。我们觉得是不妥的。
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终于查到新州政府的相关法条规定了
New South Wales Consolidated Acts
RESIDENTIAL TENANCIES ACT 2010 - SECT 19
Prohibited terms
19 Prohibited terms
(1) A residential tenancy agreement must not contain a term of a kind set out in this section or prescribed by the regulations for the purposes of this section.
(2) Terms having the following effects must not be included in a residential tenancy agreement:
(a) that the tenant must have the carpet professionally cleaned, or pay the cost of such cleaning, at the end of the tenancy,
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今天发生了这个事情本来不太高兴，但是大家的回复也算是点醒了我吧，不然我也没有这么大力气去研究这个，甚至了解到了更多。
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FAIR TRADING的结果已经出来了，拿出来晒晒吧
I refer to your enquiry regarding carpet cleaning.
As requested, I have included some information fore you regarding carpet cleaning. The Residential Tenancies Act 2010 states: Any Additional Terms to the Residential Tenancy Agreement that require a tenant to have the carpet professionally cleaned (either during or at the completion of the tenancy) must not be included in a residential tenancy agreement and the fact that the tenant signs the agreement does not make such terms binding.
However, if the landlord agrees to allow the tenant to keep an animal at the premises then they are able to include an additional term in the agreement that requires the carpet to be professionally cleaned or ask the tenant to pay the cost of such cleaning at the end of the tenancy.
If a tenant, other than a tenant with an animal agreed to by the landlord, has the carpets cleaned due to a prohibited term in the tenancy agreement, they may make a written request to the landlord to be repaid this amount. This can be done during or after the termination of the tenancy agreement. See section 47(1)(2).
Please also find attached information about getting your bond back.
Yours sincerely
Hollie McPherson
Specialist Complaints Tenancy
房东也确认收到邮件，纠纷就到此为止了。
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