求问，如何在邮局退 Optus 的 5G Modem

jack_baby

求问各位大神

新搬到现在的小公寓，网速不太好，是 Optus 5G  Nokia modem 小机器的那种，跟客服聊过了，客服认为 NBN 比较适合我们，
我们取消了 plan 要改用 NBN 了，Optus 寄了Email 请我们把 Nokia 小机器寄回去给他们，信中有个 QR Code ，内容在下面

我不太明白，我拿著小机器给邮局staff 就能退货? 不用付邮费? 不用包装? 不用写地址电话?

请有退货经验的前辈们，我真的这样去，不会被骂?

谢谢各位了

Don't forget to return the Optus device

To return the device, please bring everything that came with it, such as accessories orcables, as well as a printed or electronic copy of your Parcel Return code (隐藏一下). If you have the device’s original packaging, you can also bring that.Don’t worry if you don’t have the original packaging, the Australia Post staff canpackage everything for you.

To return your device you’ll need to go to an Australia Post outlet with label printingfacilities. You can find the nearest one at:
auspost.com.au/print-locations
Make sure to keep the return receipt they give you as proof of the return.

A $0.0 fee may apply if the device is not returned by the due date.

weic

直接去邮局，他们都懂的:)

rkzeng

剛退了Telstra的5g，要自己提供盒子。然後打印那個QR出來就可以了，不用付費。

鄭森

不退也可以吧？

“A $0.0 fee may apply if the device is not returned by the due date.”

南柯

刚刚trade in 买了三星手机。旧手机寄回就是邮局。到柜台柜员说要包装，叫我去货架上找个合适的袋子。拿了一个bubble bag. 回去他本来说要收袋子的钱。我说三星说不用钱。她再次扫码，确认免费。

所以最好排队前先找好包装袋或盒子

xlp

QR code 去邮局柜台扫描，如果有免费包装的话，qr code扫完柜台他们系统有提示的有包括包装的，如果系统没显示，你就要自己提供包装了，可以买或者自己家里带。