会计IT写履历，找工作之经验总结（第二篇(完), 更新, 35楼有BRW的Article）

Artcore

序篇

最近心情较好，刚买了房子，资本市场不好，工作也不算太忙，所以有空写个长贴，跟大家分享一下俺的一些找工经验。

还有看到Hilltop_Bear的精华贴，很受感动。 所以想效仿她的榜样，把自己的一些经验总结可以跟大家分享，或许可以帮到一俩个TX。

还有俺先提前抱个歉，俺写东西啰里啰唆，混合很多中英文，因为俺是14岁来澳的，中文底子还不扎实，所以只能写个中西合璧的东东来献丑了。

OK，谦虚的话就讲到这里，接下来都是厚脸皮的话，有版主加分鼓励的，有TX共鸣的，有收获学到东西的 等等，请大力地加分，俺承受得住。

还有要提醒大家的是，谦虚是中国人的传统美德，但在找工作的时候，这美德还是不要发扬光大。当然俺也有道德规范的，不提倡作假，但是找工作一定要有信心，有冲劲，用最好的包装把自己推销出去，只要有本事，真金还怕火炼吗？其实最难的就是找第一份专业工作了，但是过了这个门槛，换第二，第三份工作就很容易了，sky is your limit.

俺的工作经验比较奇怪，详情请看俺的 毕业八年转行3次 的经历。

大言不惭的是华人最热门的专业Accounting&IT俺都粘上了，所以这两面经验都可以分享。

[ 本帖最后由 Artcore 于 2008-9-3 18:33 编辑 ]

Artcore

第一篇 - 如何在你毕业之前获得本地工作经验

很多TX抱怨找工的最大障碍就是缺乏本地经验，lack of local work experience, 其实还是有很多获得工作经验的途径的，尤其针对那些读Undergraduate & Postgraduate 的学生，毕业后想找个graduate opportunities, 就看你有没有把握众多的机会了。

其实本科3年，Master也要两年，等你毕业后找graduate opportunities，感觉缺乏work experience已经有点晚了，在读书的时候，你就因该想尽途径来获取和专业有关的经验了，下面我以accounting的专业来give some hints & tips on gaining some accounting related work experience.

1. CPA Australia has a work experience program during summer holidays, free of charge. It can place you into different companies to gain some valuable accounting work experience. The application is almost 100% success rate, as it is just work experience, you don't get paid. However, many of applicants have managed to gain part-time work afterwords, if the employer was impressed with your performance. The employer will also write you an good reference. Personally I did one work experience for a large manaufacturer (Pepsi) as a management accountant to prepare some budgets and variance analysis; the other one was with a chartible organisation, for ther FBT return and management reports. So it is highly recommendable to join in CPA Australia as a student member as soon as you enrolled in an accounting related degree.

2. The Institute of Chartered Accountant Australia (ICAA) has similar program with accounting firms and banks, however they are all paid work experience, and therefore you need to go through proper interview and are more competitive. There is also an overeseas working experience program available during summer holiday. So you get combine a holiday & work experience together and trip is fully funded by the employer. However, overseas working experience program is extremely hard to obtain, personally I missed out at the final round of interview . However, it is also recommended to join ICAA as a student member as soon as you commenced an accounting related degree.

3. All universities have Career Centres which can assist you with your career planning, such as writing up your resume, cover letters and interview techniques etc. However there is also a Casual Employment Services Centre, which is often overlooked by many students. While many of the jobs may be labour based and minimum skills required such as child care, telemarketing, waitering, however from  time to time, there is always some jobs are interesting and related to your profession, and you will get paid if you are successful in the interview. The entry level for these jobs is relatively low, because they want to recruit students. So always keep close eyes on these career/casual job notices board, as I believe many of these jobs are posted online through universities website, UTS/Sydney Uni has one for example.

4. There is an organisation called Volunteer Australia, which always need people with different professions to volunteer. I believe Macquarie Uni for example, has incorproated this as part of their graduation requirements for some degrees. Employers place applicants with these experience highly on their recruitment radar as proper paid work experience, it is a very 'Australian' way of making contributions towards society. It is definitely worthwhile to investigate.

5. Many big firms especially services oriented firms (such as law firms, accounting firms, investment banks, management consultants) have summer clerkship, internship during the uni holidays, while it is very competitive, but it does not hurt to give a try. I was lucky enough to get into Anderson Consulting (now Accenture) for their Leadership Program.

6. Also, actively participated in different activities in Universities (such as Clubs and Societies) can be very beneficial, as well as tutoring & computer lab assistant opportunties, many employer value your extra-curricular activities, because many of soft skills such as organisation, communication, teamwork and leadership can be developed from running clubs and societies. Personally I was heavily involved in one or two club societies and organisation in my uni days, well 5 years in uni, you probably have to be involved.  

7. It is worthwhile to do a MYOB course & Tax preparation course during your semester breaks. MYOB has a student version package which is free to download, many universities have for example, incorporated MYOB as part of their accounting degree requirement, even if it's not case, it is worthwhile to do a MYOB course through a TAFE or external education/training provider. Tax preparation course is provided by ITP, HR&Block and Alpha Tax. Not only it is very useful for your own benefits (almost everyone has to prepare tax return) to gain some hands-on experience on tax, but more importantly, many of these courses offer you a job after you successfully complete it and achieve great grades. After I completed ITP course in Hurstivlle, came 1st in the class, I was successful to secure a weekend job with ITP Miranda office, I did hundreds of tax returns for 1998-1999 tax return season. Those days we do everything via hand (no tax software available). I still can boost to people that I can do a tax return with pen, paper, a calculator and set of tables. Three of my friends managed to gain full time employment through ITP and Alpha Tax, which they used as a jumping board (aftter a couple of years) to land their 2nd/3rd accounting firm jobs afterwords. MYOB & Tax preparation courses are HIGHLY RECOMMENDED & Tax deductible.  

8. You should actively go to career fairs, career presentations, job-searching & networking seminars whenever you can. So you know the latest graduate/ undergraduate job opportunities, as well as learning some hints and tips on the recruitment/application process.

9. We live in an information world, if you know something other people don't you have an competitive andvantage. So register your CV early with one of reputable online recruitment agents as soon as practical, you never know when will you be headhuntered, make sure constantly update your online CV with latest experience, education, and personal details. There are also dedicated websites for graduate recruitment, for example Seek has dedicated graduate sections, CareerOne as well, there is also a site called Gradlink (or Graudatelink), etc. ICAA produces an Accounting Work Experience Guide every year which is very useful, you get a copy as part of student membership. Graduate Link produces a booklet called Graudate Opportunties which give you a brief description of the employer, application open and close dates, contact details, employer website. I religiously got a latest copy since 2nd year of uni onwards and read them like a career bible.

10. Get to know more people in your profession, especially those already working in your profession, make them your friends and mentors. You never know, they may refer some great working opportunties to you. Be the so called "accounting guru" among your friends and relatives, they may refer some ad hoc tax/book-keeping work to you. While it is true only tax agents can charge fees for providing tax advices, but it never stops accountants to charge people for bookkeeping fees. Quicken/MYOB/Cash Manager/ATO's eTax & Record Keeping Software can be your starting point for some book-keeping services, perhaps even do a bookkeeping course will be very beneficial. A lot accountants start with book-keeping services before they move on to big and better opportunties. You will be surprised how much some people is willing to pay for a good bookkeeper.

On a side note, personally I think it is an EXPLOITATION to ask STUDENTS to PAY a few THOUSAND DOLLARS to gain some accounting work experience, I know this is common among some Chinese accounting firms. I think it is definitely costly to train people up, therefore I understand why some of the work experience is done with no remuneration initially for a few weeks. However the idea that you have to PAY to get some of these experience, while you stil have to do the work for free is Absolutely Ourageous. This explains the high staff turnover for these firms. One of fundamental ethics for either a CPA or CA, is to charge clients fairly for the professional services you provide. I think the same courtesy should be extended to your employees. Also, Australia has minimum wage protection in place, free services (include training & learning) should be limited to 2-4 weeks maximum, then you should get paid at least with minimum award wage/salaries for the services you provide, the more experienced you get, the more you should get paid.

呵呵，写着写着，就偏题了，下一篇如何写打造一个精彩的履历， with real examples.

[ 本帖最后由 Artcore 于 2008-7-21 11:51 编辑 ]

Artcore

第二篇 - 如何写好会计专业(Accounting)的履历

履历的重要性谁都知道俺原不想唠叨了。可是俺帮别人看过的履历，有的真得不敢恭维，简直是对人才的辱没，对自己的摧残。俺打个比例，履历的重要性就像Formula One Grand Prix的Time Trial， 都是用最好的车已最快的速度来决定大赛的牌位。那差的履历就像开一辆20年的Mitsubishi Magna去和那些赛车比，还比什么？！

差的履历，投10份工作你受到1份回应就不错了。好的履历你投10份，至少要收到6-9个回应，要求你来面试。如果你达不到60% response rate，除非你投的都是CFO，CEO，CIO，Partner， Senior Management 的工作，不然你应该好好花点心思来修改你的履历了。

当然俺还要强调的是好的履历不能保证你一定能找到好的工作，因为接下来还要看你面试的表现。但它绝对是好的开始，first impression lasts!!! 它至少让你踏入这个门槛，接下来就看你的面试发挥了。有一点俺是这样认为的，申请工作时可能每一个人的起跑线不一样，但是拿到面试后，大家都从同一个起点出发，就看你如何发挥啦。

还有俺经常看到的是，很多华人有PR，抱怨自己国内经验如此丰富，英语如何得棒(雅思考的是N分)，读的双MASTER (Master of Professional Accounting + MBA)，为啥找不到合适的工作。表面上俺也很同情他们，觉得他们很可惜，英雄无用武之地。可是一拜读他们的履历后，就彻底失望了，难怪没有面试机会，俺是雇主也不会请他们的。为什么？整个履历净是拼写语法错误，病句劣句。别以为这不是大不了的事，雇主因该不拘小节，其实很多大事都是从小事开始的。尤其是像Accounting，IT(Programming) 这种工作，很多强调的就是attention to details. PLEASE CHECK your spelling and grammar carefully, read it out loud/review it yourself; better still, have a friend/expert to go through your resume independently. 即使花2/3百请一些专家来改也值得。If a professional looking resume can land you a dream job, you probably think this is the best investment you ever made.

每个人的写作风格不一样，所以没有完美的履历，只有更好更专业的履历。好的履历你看了以后，就对这个求职者有了深刻的印象。也就是在没见面的情况下，你已经了解求职者很多的长处优点，甚至人为品行，工作态度，兴趣爱好等等。接下来俺就以会计为例，介绍一下如何撰写一个好的履历.

第一部分:个人资料(Personal Information/Details)
这部分很简单，很多是self explanatory.

Given Names:
Surname:
Preferred Names： (if you have one, this normally referred as your English/Christian name).
Address: (Postal + Residential)
Telephone: Home &/ Office (if you have a direct number)
Mobile：
Email：Work/Personal email
Website/Blog: Optional，可能更适合IT类型的工作，如网页设计，Graphic Designer等等。
Date/Place of Birth: Optional, 尤其年龄是你的优势时
Residency: PR/Citizen
Language: English and Chinese (Cantonese/Mandarin) – fluent spoken and written
Current Status: Optional，其实就是一两句话来概括你的目前状况。For example: Work as an Accountant for a public practice firm; Study to become a Certified Practicing Accountant (CPA)
Leisure Interests: 这部分可以放在这里或后面(Extra-curricular Activities),for example, Photography, Badminton, Property Investment, Chinese Chess, Reading, Movies, etc.
Attained Qualification: Optional, 概括你的学历，for example: Chartered Accountant (CA, Graduate Diploma), 2007, ICAA; Bachelor of Commerce – Major in Professional Accounting, 2003, University of Technology, Sydney; High School Certificate, 2000, Burwood Girls
Computer Skills: This section is mainly designed for non-IT applicants, 主要介绍一下你会用的软件：如Microsoft Office, MYOB, Handisoft, Lotus Notes, Great Plains，SAP，Oracle，Typing Speed: 60 words per minute.

第二部分:Work Experience，如果是Graduate Positions, 俺建议把Education写成第二部分，毕竟毕业生应当以学业为重，有经验的TX还是从工作写起吧。
Career Objective: 不同的工作肯定objective也不一样,但一定要有一个,俺就写个大众一点,可以参考.
To apply, integrate and further enhance my business knowledge, professional expertise and personal skills gained from work experiences and university as an accounting or tax professional, and make significant contributions to the success of my employed organisation.

工作经验一般是用倒时叙的(LIFO), 最后/现在工作的先写. 工作时间越长,和专业越接近,写得越详细.一般每份工作要讲以下几个内容.
Company (公司名字,如果公司不出名的话,简单扼要地介绍一下公司也不错)
Period (工龄: From MM/Year – MM/Year; 现在的工作就写From MM/Year – Present)
Job Title: (职称: Senior Tax Consultant; Accountant, etc.)
Achievements: 个人认为很有必要, 如受到的同事,领导,客户的表扬; 提高了公司的业绩,效率等等,都可以写下来.
Roles & Responsibilities: (重之又重, 其实很多好的Template都可以从Job Description 和你的Performance Review上抄下来, bullet point is perfectly fine to use here)
Key Customers: (Optional: 适合比较大的会计,IT公司, 有机会直接和客户打交道).
Reason for leaving: (离职原因: 有些HR想知道这些,但个人觉得没必要,可以interview的时候再谈)

俺把Roles & Responsibilities和 Achievements来做详细的讨论, 以下是俺经常看到的Typical Accounting Resume,

• General Bookkeeping, Journal Leger Entry
• Preparing Company, Partnership, Superannuation Fund, Individual Tax Return
• Preparing Financial Report, Profit and Loss Statement and Balance Sheet
• Account Receivable and Payable, Payroll
• Auditing Experience
• Problem solving, Communicate with customers
• Telephone manner
• Hindi Soft, MYOB
• Varieties clients, Industry involves Wholesales and Retail Trades, Telecommunications, Travel Agents, Real Estate etc. Major client’s turnover around 5 Million.
  

还有的典型例子

• Experienced with A/R, A/P, Payroll, Bank Reconciliation, etc.
• Experienced with financial report preparation.
• Experienced with data collection and data processing.
• Experienced with GST return, BAS and PAYG return.
• Skillful with office softwares, MYOB accounting.
  

或许有人会觉得还写得不错, 简单明了,突出重点. 俺的感觉就是写得也太简单,太笼统了,not enough meat on the bone. 下面是俺帮她们具体的工作情况改的:

ACCOUNTING/TAX COMPLIANCE

• Prepare and review accounts and income tax returns for some of small and medium enterprises (SMEs) that include travel agents, real estates, telecommunication/ mobile companies, various wholesalers and retailers, etc. Major clients have turnover exceeding $5million.
• The type of income tax return includes Company, Superannuation, Trusts, Partnership and Individuals.  
• Audit and review works in some Financial Accounts and Self-Managed Superannuation Fund.
• Prepare and process monthly accounts journals including accounts receivable, accounts payable, expenses and revenues.
• Prepare half yearly and yearly set of accounts and financial reports that consist of General Ledger, Trial Balance, Statement of Financial Positions, Statement of Financial Performance and Cash flow Statements, disclosure notes, year-end adjustments and other associated working papers for the financial statements.
• Skillfully use Microsoft Office (especially Excel, Word), MYOB and HandiSoft accounting software to collect, enter, process, analyse and produce useful financial information and income tax returns for both compliance and management requirements.
• GST compliance work, i.e. ABN Registration, prepare and process monthly or quarterly BAS/IAS Returns.
• Company secretary and compliance work, includes setting up companies, SMSFs, trusts for year-end planning work and ongoing corporate compliance and reporting works
• Other general accounting duties including bookkeeping, payroll, superannuation, bank reconciliation and petty cash.
  

BUSINESS/TAX CONSULTING

• Provide structuring and planning advisory works to SME clients, superfund and high net worth individuals.
• General CGT, FBT, GST, Transactional and International Taxes advisory work on ad hoc basis.
• Superannuation, tax and other legal research, general tax problems solving for clients and some due diligence investigation works.
• Tax administration work, including liaison with ATO, ASIC, APRA, other government regulatory bodies, other financial and investment institutions.
• Customer liaison both over the phone and in person to assist them with their general business inquiries and resolve their business problems.
  

Achievements 其实想想,每年工作都应该有些. Accounting/IT的客户可能不是external, 不象Sales可以说Turnover increased by X%, Profit lifted by X%, 等, 但是internal customer satisfaction is still a great achievement. Some of the good examples of achievement may include the following:

• Billable hours (time you can charge on to clients) and recoverability constantly exceed 85%, one of the highest among the peers and colleagues, with minimal write-offs.
• Promote efficient, innovative and productive work practices by improving on existing workflow, making recommendation to the processes and procedures, so staff’s time can be better utilised for chargeable work rather than administrative inefficiencies.
• Foster team-oriented work environment and contribute valuable ideas/opinions to the work teams and listen/respond to other team members' views.
• Established trust and developed relationships with clients based on service responsiveness, and proven track record to gain high customer satisfaction through proactive approach to address client’s concerns and achieving the desired outcomes.
  

还有人问和专业无关的工作经验要写进去吗? 俺是这样认为的.如果是graduate position, 因为雇主对你的专业相关的工作经验本身期望不大,有是一个Bonus,没有也可以所以可以写别的工作经验. 有些工作有external customer services的要求,所以可以写专业无关,但和客户直接打交道的经验.还有这些经验可以看出你专业外的很多亮点, 如soft skills等等. 如果工作若干年后, 想从一个专业工作跳到另一个更好的专业工作, 这些和专业无关的工作经验就可以省去, 或把篇幅缩小. 而且写非专业的工作经验也要有一定技巧, 以下是个例子:

Mobile Phone Salesman (Part-time basis), Duties include:
•        Customer Services
•        General shop duties
•        Phone enquiries

下面是俺帮他改的:

• Constantly achieve or exceed weekly sales target
• Cashier using computer register; till balance, reconciliation and other cashflow management;
• Listen to customers concerns first, understand their needs, then apply detailed product/services knowledge, and provide satisfactory mobile plans and phones with just the right features and functionalities that can not only meet their business or personal purposes, but also within their budget.
• Troubleshoot any technical issues with phones and mobile accessories.
• Clear explanation of pros and cons of various mobile plans, always try to seek the best possible deals for the customer that is both cost effective and meet their requirement.
• Answer all customer queries and resolve customer complaints both on the phone and over the counter.
• General shop duties and maintenance
  

第三部分:Education, 按一般分三部分写, 正叙倒述都无所谓.
Secondary Education: 倆仨句就可以了, 如果TER,URI好的话可以提一下, 还有参加过什么比赛,拿过几等将都可以提一下.
Tertiary Education 三四句也可以了. 提一下你的主修是什么(Major in Accounting and Finance); Average Grades (High Credits average, or Distinction average); 如果拿了什么奖学金当然更好, 甚至以表格的形式把你读的科目都写下来.
Professional Training & Development: 很多人忽视了这一点, 这里包括了training, conference, seminar, course, 等等,俺来举例子:

• Participated in Microsoft Office 2007 Product Launch Conference 2007
• CPA Program (how many modules completed, when do you expect to finish in 2008).
• ITP Taxation Training Course conducted by Income Tax Professionals and scored a distinction (2004)
• MYOB Training Certificate (September 2002, Honsby College).
• Constantly seeking opportunities (including self-learning) to enhance and update my professional (in the areas of Accounting and Taxation) knowledge, skills and other personal development.
  

第四部分:Other, Communities Involvements, Extracurricular Activities, 举例: graduate applicants, should spend some time here to mention you membership, clubs and societies, some hobbies and interests, etc.
•        Member of Institute of Chartered Accountant Australia
•        Member of Australia Society of Certified Practice Accountants
•        Member of the Tax Institute of Australia
•        Founding Member of Australian Chinese Professional Association (ACPA)
•        Member of Chinese Christian Group at particular suburb
•        Organizer of the badminton club 2003 – Present
•        UNICEF/World Vision Sponsor 2001 – Present
•        Life member of Sydney University Union and Sports Union
•        Treasurer of AYBC (Asia-Australia Youth Business Council) in Sydney University,
•        Member of CASS (Chartered Accountant Student Society), 1996-2000;
•        Member of FMAA (Financial Management Association of Australian Ltd), 1996-2000;
•        Student Member of Accounting Society, Economics Society and Law Society, 1996-2000

第五部分: Reference, (一般说来, 2个 referees 应该够了, 或者leave blank, provided upon request).

第二部分之前,可以提一下Soft Skills, 如leadership, teamwork, communication, ability to do multi-tasks, 等等. 完全是optional, 个人认为好的Cover Letter, 可以把这些soft skills 都写进去了, 所以这里可以省去.

履历要多长, 至少4/5页, 工作经验丰富的,7/8页也很正常.
Personal Details 1页
Education 1页
Other + Reference 1页
Work Experience/Employment History 2页

差不多了, 接下来得写IT Resume 啦!

[ 本帖最后由 Artcore 于 2008-7-22 11:46 编辑 ]

Artcore

第三篇IT履历TIPS

其实写好会计履历,写IT履历也是依样画葫芦,大同小异.但是还是有不同的,nothing better than some real examples。

好的IT履历的格式可以和第二篇介绍的雷同，但是精彩的IT履历必须有一样东西，IT Skills & Competencies！

这个IT Skills & Competencies部分可以用表格风格来表达，一目了然。而且要分类，第一是会用的Programming Language, 第二是用过和掌握的数据库database, 第三是建立和使用的操作平台(Operating System), 第四是用过和掌握的用途软件， Software Application， 第五是建立和使用的网络系统Network。



举例1：

[ 本帖最后由 Artcore 于 2008-9-4 11:02 编辑 ]

Artcore

第四篇：面试(Interview)技巧篇

以前在大学的时候，找过很多Graduate Opportunties, 自然而然也面试过很多次，每次都是一个宝贵的经验，即使是失败的也学到了不少东西，可以说俺是交了不少学费。如果包括中介的，俺肯定有超过百个面试，有的一份工作第二，三，四，五轮的。如果以俺现在的资质，只要过了中介的这堵讨厌的墙，和雇主直接见面面试的话，俺不敢保证100%的成功率，但是80%因该可以达到的。俺脸皮后，懂得怎样忽悠人   

面试的一些基本礼节(interview etiquette)俺也不想重复了，比如面试提早15-30分钟到，business attire (smart & professionl) looking, firm handshake, eye contact 等等，这些从很多面试的书和网站可以查到。
待续

[ 本帖最后由 Artcore 于 2008-7-22 22:45 编辑 ]

Artcore

Networking & 要求雇主加薪技巧

[ 本帖最后由 Artcore 于 2008-7-12 10:57 编辑 ]

kr2000

感谢奉献. 等着IT的TIPS.