墨尔本上个月列车脱轨导致乘客滞，留通勤者获补偿

edith921

由于上个月发生的一起列车脱轨事件导致乘客滞留，墨尔本的通勤者将有资格获得一天的免费乘车补偿。

7月13日，一列火车在Clifton Hill站附近部分脱轨，导致Mernda和Hurstbridge线路停运一周，并损坏了100米的轨道。

Metro Trains首席执行官Raymond O’Flaherty今天宣布七月份使用myki卡乘车超过10天的乘客可以申请11澳元的myki信用额度。

这种补偿在Metro未能达到其绩效目标时是标准操作。

符合条件的乘客可以通过Metro Trains网站申请补偿。

O’Flaherty表示目前已有600多名乘客提交了索赔申请。他说：“我们简化了流程。他们只需要输入他们的myki卡号，提交表格，申请将很快得到评估，补偿也会迅速支付。”

上个月脱轨事件的原因仍在调查中，澳洲运输安全局预计将在一个月内发布初步报告。



https://www.9news.com.au/nationa ... d-b231-953435be9b33

benaus

比新州好啊

namu

比原来connex差多了

tina50

火车脱轨是大事故了

absd

这一天的补偿是有条件的。。。

Claim a Free Day of Travel (Requires myki Touched on at Least 10 Days in July) @ Metro Trains

Metro Trains failed their Reliability target for July, so compensation can be claimed.

Compensation Claim Form(metrotrains.com.au)

Metro Trains Customer Compensation Code(ds12k1658w1f2.cloudfront.net)
Customer eligibility: Holders of Myki passes or Myki Money can claim
Validity of claim: myki must have been touched on at least 10 days of the month on the metropolitan train network
Nature of compensation: The value of a daily ticket (or other value as defined) to be uploaded onto the customer’s Myki. The value loaded will reflect the same fare/zone mix as the Myki Pass/Myki Money being compensated
Applying for compensation: Submit an online compensation form at metrotrains.com.au; or see a staff member at any Metro Premium station to request a printed Customer Compensation Code brochure. Complete the form on the back and return by mail
Application deadline: The calendar month in which the results are notified

dtmr17

原来是11岛的巨款赔偿。

Sorrento

namu 发表于 2025-8-12 20:22
比原来connex差多了

那時候時間不準時，都能免費獲得一張daily紙票的