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Thank you for contacting IXL!
IXL is not set up to be shared between different families, and instead family memberships are designed to be used by individual households. This gives each family greater control over their account as well as helps to ensure the security of their billing information and the confidentiality of their children’s practice.
Each family membership is registered to a single e-mail address and includes one Parent profile only which allows the parent to make changes to the account. This profile will also receive all of the e-mail reports and updates on the account, allowing you to receive direct feedback each week on your child’s progress. The parent profile also stores all of the billing information, settings, and and reports for each child on the membership. To learn more, you may click here: https://www.ixl.com/analytics/
For more information and to purchase a family membership, please click here: http://www.ixl.com/membership/family .
If you have any questions, let me know and I will be happy to assist you. You may also call us at (855) 255-8800 from 7AM-5PM Pacific Standard Time, please feel free to ask for me by name!
Sincerely,
Amanda
IXL Membership Specialist
Phone 650.372.4300 | Toll-free 855.255.8800 | Fax 650.372.4301
IXL Learning
777 Mariners Island Blvd. Suite 600
San Mateo, CA 94404 (USA)
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